People consistently praise the staff for moving fast and treating them with care during tough moments. Carlos, Jason, and Maria are named as standouts who explain steps clearly and help clients feel understood, though a small share reported uncomfortable interactions and some confusion around hours and service scope.
As listed on Google.
As published by the business on its own website; not independently verified.
Most members report smooth, professional service and fast loan processing, often praising staff by name. The experience hinges on who answers the phone: excellent in-branch service contrasts sharply with occasional phone rudeness and delays, and some complaint about fee clarity upfront.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Five-star reviewers consistently praise the team's professionalism, responsiveness, and clear communication, with particular mention of Calvin Blake and staff patience. However, one-star complaints spanning multiple years allege advanced fee fraud, non-refunded application fees, fake documents, and vanished contact after payment, with specific accusations of FBI investigation and $59,000 stolen from a hotel owner.
Last updated 2026-08-23