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TDECU Fort Worth

Updated 2026-08-23 · 5,423 reviewed · 600 listed · Scored from 81 Google reviews · How we rank ›

3.6(81) 70 composite score See reviews on Google ✓ Google-verified
Mortgage & Home LoansBad Credit / No Credit CheckBusiness & Commercial Loans
TDECU Fort Worth
Services
Mortgage & Home Loans, Bad Credit / No Credit Check, Business & Commercial Loans
Reviews
81

What recent reviews say

Staff routinely know customers by name and explain financial options clearly, making newcomers feel welcomed from arrival through account opening. Jasmin Land, Elizabeth Castañeda, Amairani, and James Harvill earned specific mentions for patience and attentiveness across loan and deposit accounts. Reviewers with years of membership cite a family-like banking feel and willingness to answer questions thoroughly.

Praised for
  • friendly, remembering staff
  • quick account setup and service
  • clear explanations and helpful advice
  • welcoming personal approach
helpful-stafffriendly-staffknowledgeable-agentsprofessional-serviceeasy-application
Best for: first-time account holders and small business owners seeking personal service and credit guidance
Think twice if: 3.6 rating reflects one-third of reviews being one or two stars; the inputs provided do not detail those complaints

Strengths

  • staff recognize and remember regular customers
  • multilingual staff (Castañeda, Amairani mentioned)
  • handles first-time credit card and account opens smoothly
  • loan consultations paired with credit advice

Worth knowing

  • Jasmin Land: teller praised for remembering customers and consistent friendliness
  • Elizabeth Castañeda: loan assistance and attentiveness named multiple times
  • Amairani: transaction help and patience mentioned
  • James Harvill: Houston branch staff noted for pleasantness
  • Lester: described as kind and welcoming
  • Janet: credit and vehicle loan consultation
  • Account setup described as 'warm,' smooth, and fast
  • Multiple long-term members (five+ years) cite family-like feeling

What reviews say by service

Mortgage & Home Loans
Elizabeth Castañeda assisted with loan, described as kind and responsible
Bad Credit / No Credit Check
Janet provided credit information and vehicle loan conversation
Business & Commercial Loans
reviewers mention opening business deposit and loan accounts, praised for smooth setup

How it compares

  • Rated 3.6 against a 4.49 average across the 424 mortgage & home loans businesses listed here.
  • Has more Google reviews than 55% of the businesses in this directory.

How we scored this

How We Rank
Star rating 21
Review volume 83
Review recency 100
Review sentiment 80
Profile completeness 100
Verification 30

Rating breakdown

5
49
4
5
3
0
2
1
1
26

Contact

Address
4312 Town Center Dr, Fort Worth, TX 76115
Open in Google Maps

Last verified 2026-08-23

Opening hours

Monday
09:00-17:00
Tuesday
09:00-17:00
Wednesday
09:00-17:00
Thursday
09:00-17:00
Friday
09:00-17:00
Saturday
Closed
Sunday
Closed

As listed on Google.

From their website

Services listed
Lobby bankingDrive-thru bankingDeposit-taking ATMCoin-countingWire transfersNotary servicesDebit card replacementMoney orders

Credentials claimed:Equal Housing Lender, Insured by NCUA

As published by the business on its own website; not independently verified.

Enquire about TDECU Fort Worth

Your enquiry goes to the South & Central U.S. Loan Storefront Guide team, who will pass it to TDECU Fort Worth. We only share your details with providers relevant to your request.

Common questions

Can I open an account in Spanish?
Staff members with Spanish surnames (Castañeda, Amairani) are present; your website lists Spanish-speaking branches across Texas. Call the Fort Worth location to confirm availability.
Do you help first-time credit card applicants?
Yes. One reviewer opened their first credit card with James Harvill and described the experience as 'really awesome.' Multiple reviewers note smooth setup for new accounts.
Can I set up a business account here?
Yes. Your website lists small business and commercial deposit accounts. One reviewer mentioned plans to open a business account and praised the benefits offered.

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Last updated 2026-08-23