South & Central U.S. Loan Storefront Guide
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Oportun

Updated 2026-08-23 · 5,423 reviewed · 600 listed · Scored from 1,372 Google reviews · How we rank ›

4.9(1372) 84 composite score See reviews on Google ✓ Google-verified
Mortgage & Home LoansPersonal LoansPayday & Cash AdvanceBad Credit / No Credit CheckSpanish-Speaking Service
Oportun
Services
Mortgage & Home Loans, Personal Loans, Payday & Cash Advance
Reviews
1372

What recent reviews say

Strong ratings mask consistent friction at the La Gran Plaza branch, where wait times hit 45 minutes and understaffing leaves one or two staff to handle large crowds. Individual agents like Isela and Salvador earn praise for friendliness and attentiveness, but loan approvals disappoint long-term customers limited to amounts well below previous borrowing capacity.

Praised for
  • friendly and patient staff
  • efficient service when seen
  • Spanish-speaking agents
Watch-outs
  • long wait times at La Gran Plaza branch
  • understaffed locations
  • conservative loan limits despite payment history
helpful-stafffriendly-stafflong-wait-timesbilingual-service
Best for: Spanish-speaking borrowers with bad credit seeking personal loans or payday advances.
Think twice if: Visiting La Gran Plaza branch during peak hours, or seeking larger loan amounts on the strength of payment history.

Strengths

  • bilingual customer service
  • loans to bad-credit applicants
  • individual staff earn high trust when they work with you

Worth knowing

  • Isela (agent) praised for friendliness
  • Salvador Mendez (agent) noted for efficiency and attentiveness
  • La Gran Plaza branch reports 30-45 minute wait times
  • Long-term customers report loan caps unchanged despite 7 years of account history and extra payments

What reviews say by service

Personal Loans
Approved but limited: long-term customers capped at amounts far below prior borrowing levels.
Payday & Cash Advance
Available but long wait times reported at busy branches.
Bad Credit / No Credit Check
Loans offered but limits conservative even for established account holders.
Spanish-Speaking Service
Spanish-speaking staff available and praised for patience and kindness.

How it compares

  • Rated 4.9 against a 4.49 average across the 424 mortgage & home loans businesses listed here.
  • Has more Google reviews than 93% of the businesses in this directory.

How we scored this

How We Rank
Star rating 93
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
1306
4
48
3
7
2
4
1
7

Contact

Address
La Gran Plaza de Fort Worth, 4200 South Fwy Ste 1083, Fort Worth, TX 76115
Open in Google Maps

Last verified 2026-08-23

Opening hours

Monday
11:00-19:00
Tuesday
11:00-19:00
Wednesday
11:00-19:00
Thursday
11:00-19:00
Friday
11:00-19:00
Saturday
11:00-19:00
Sunday
11:00-19:00

As listed on Google.

Enquire about Oportun

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Common questions

How long is the typical wait at Oportun?
At the La Gran Plaza location, reviewers report 30-45 minute waits regardless of time of day, citing understaffing with one or two staff handling busy crowds.
Do they lend to people with bad credit?
Yes. Reviewers with poor credit histories have been approved, though loan amounts may be conservative even for customers with years of on-time payments.
Do they have Spanish-speaking staff?
Yes. Reviewers specifically praise agents like Isela and Salvador for bilingual service, patience, and clear explanation of loan terms.

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Last updated 2026-08-23