Staff like Clarissa and Griselda consistently earn five-star ratings for walking customers through the loan process with patience and clarity. Approvals move fast, with most flagging the experience as smooth and easy from start to finish.
The one sour note: a customer waited 35 minutes only to hit a phone number verification block. That hiccup aside, the location handles payday, installment, and title loans, and also offers money orders, wire transfers, and check cashing under their licenses in Texas and beyond.
Last verified 2026-08-23
As listed on Google.
Credentials claimed:California Department of Financial Protection and Innovation license (California Deferred Deposit Transaction Law), Texas Credit Service Organization registration, Texas Credit Access Business license, Ohio license number ST.760159.000, Green Dot Bank Member FDIC
As published by the business on its own website; not independently verified.
Staff consistently go the distance to explain loan options and close deals smoothly. Appointments move fast, online options save time, and named staff like Ruth, Cinthia, and Tina earn repeat praise. One recurring note: branch computers are slow, and at least one customer faced an unexpected $34 bank fee.
Jose stands out for consistent, respectful service that keeps long-term customers returning; several staff members earn specific praise for speed and helpfulness with loans and check cashing. However, two separate reviewers documented hour-long waits and overly aggressive verification procedures from other staff, raising concerns about uneven training and how the business treats established customers during routine transactions. The location handles payday loans, installment loans, title loans, check cashing, and card loading across store and online channels. Their website claims payday loans up to $2,000, installment loans to $3,500, and title loans to $5,000. Staff named positively include Jose, Jessica, Marlene, and Nidia; managers Kalicia and Janie drew complaints for rudeness and excessive delays.
Most recent reviews praise staff kindness, but an older complaint cites rudeness, hidden fees, and unfair terms. Limited review detail available.
Last updated 2026-08-23