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ACE Cash Express

Updated 2026-08-23 · 5,423 reviewed · 600 listed · Scored from 519 Google reviews · How we rank ›

4.9(519) 88 composite score See reviews on Google ✓ Google-verified Publishes prices
Payday & Cash Advance
ACE Cash Express
Service
Payday & Cash Advance
Reviews
519

What recent reviews say

Jose stands out for consistent, respectful service that keeps long-term customers returning; several staff members earn specific praise for speed and helpfulness with loans and check cashing. However, two separate reviewers documented hour-long waits and overly aggressive verification procedures from other staff, raising concerns about uneven training and how the business treats established customers during routine transactions.

The location handles payday loans, installment loans, title loans, check cashing, and card loading across store and online channels. Their website claims payday loans up to $2,000, installment loans to $3,500, and title loans to $5,000. Staff named positively include Jose, Jessica, Marlene, and Nidia; managers Kalicia and Janie drew complaints for rudeness and excessive delays.

Praised for
  • Jose's professional and friendly service
  • Fast loan approval process
  • Staff go above and beyond
  • Easy check cashing and card loading
Watch-outs
  • Long wait times and excessive verification delays
  • Inconsistent staff professionalism and customer service training gaps
  • Perceived profiling during check verification
helpful-stafflong-wait-timesfriendly-staffprofessional-servicefast-approvalknowledgeable-agents
Best for: Repeat customers who value personal relationships and staff who remember them.
Think twice if: Service quality varies significantly by staff member; long waits and intrusive verification happen without consistent policy clarity.

Strengths

  • Staff like Jose deliver repeat-customer loyalty through genuine professionalism
  • Streamlined approval for loans verified by bank deposits
  • Multiple financial services (check cashing, card loading, money transfer, ATM) in one location

Worth knowing

  • Jose praised repeatedly for professionalism, patience, and going above and beyond
  • Jessica, Marlene, and Nidia also named for strong service on loans and card loading
  • Kalicia and Janie drew complaints for rudeness, excessive questioning, and hour-long waits
  • One customer waited over an hour for payroll check clearance despite five-year transaction history
  • Loan approval tied to bank deposit verification

What reviews say by service

Payday & Cash Advance
Fast approval for customers with verifiable income; long waits reported during manual verification steps
Same-Day / Fast Approval
Loan process described as fast when bank deposits confirm income, but occasional hour-long delays in check cashing

How it compares

  • Rated 4.9 against a 4.65 average across the 240 payday & cash advance businesses listed here.
  • Has more Google reviews than 78% of the businesses in this directory.

How we scored this

How We Rank
Star rating 92
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
501
4
7
3
3
2
1
1
7

Contact

Address
6464 W Little York Rd A, Houston, TX 77091
Open in Google Maps

Last verified 2026-08-23

Opening hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-19:00
Saturday
09:00-17:00
Sunday
Closed

As listed on Google.

From their website

Services listed
Payday loansInstallment loansTitle loansCheck cashingBill paymentMoneyGram money transfersMoneyGram money ordersATM services
Published prices
Payday loan
$100 - $2,000 (online)
Installment loan
$100 - $3,500 (online and in-store)
Title loan
$100 - $5,000 (in-store)

Credentials claimed:Pathward, National Association, Member FDIC

As published by the business on its own website; not independently verified.

Enquire about ACE Cash Express

Your enquiry goes to the South & Central U.S. Loan Storefront Guide team, who will pass it to ACE Cash Express. We only share your details with providers relevant to your request.

Common questions

Can I cash a paycheck I've cashed there before?
Yes, but expect verification steps. Long-time customers report occasional hour-long waits if staff conduct bank and employer verification; other times checks cash quickly. Results vary by staff.
How quickly can I get a payday or installment loan?
Approval is fast when you show bank deposits proving income. Payday loans go up to $2,000 online; installment loans to $3,500 online or in-store; title loans to $5,000 in-store.
What other services does this location offer?
Check cashing, bill payment, MoneyGram transfers and money orders, ATM access, tax refund check cashing, business check cashing, and online banking via Flare and Porte apps.

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Last updated 2026-08-23