41 low data
NewStar Business Credit
5.0(1)
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Business & Commercial LoansBad Credit / No Credit CheckMortgage & Home Loans
Planet Home Lending, LLC. - Brooks Kelly
Mortgage & Home Loans
- Service
- Mortgage & Home Loans
- Reviews
- 110
What recent reviews say
Reviewers consistently report being guided through home purchases with clear communication and support at every step. Staff including Brooks, Ben, Blaine, and Esmeralda answer questions thoroughly, keep clients informed via text and portal updates, and handle complex financial situations and tight timelines. Several closings happened in under three weeks. No hidden fees are mentioned across reviews.
First-time buyers and out-of-state purchasers report feeling supported rather than stressed. Realtors praise Brooks as an educator who handles FHA, VA, construction, Jumbo, and Non-QM loans. One reviewer noted accelerated closing by 10 days on request; another closed in 21 days after moving out of state.
Praised for
- responsive and proactive communication
- patience and education throughout process
- quick closings and fast approvals
- complex problem-solving and expertise
- transparent fees and clear process
fast-approvaltransparent-feeshelpful-staffprofessional-servicequick-fundingknowledgeable-agentsfriendly-staff
Best for: first-time homebuyers, out-of-state relocators, complex loan situations
Strengths
- expert in complex and non-standard loan structures
- fast closings under 21 days reported
- transparent pricing with no hidden fees
- proactive communication via text and online portal
Worth knowing
- Brooks, Ben, Blaine, and Esmeralda named as primary staff
- user-friendly online portal with document submission and task prompts
- text reminders for pending documents
- closings reported in 21 days and 10-day acceleration on request
- handles FHA, VA, Conventional, construction loans, Jumbo, and Non-QM financing
- weekend/after-hours responsiveness noted
- educational classes offered to real estate partners
What reviews say by service
- Mortgage & Home Loans
- streamlined application, fast closings under 21 days, transparent fees, handles complex and specialty loan types
How it compares
- Rated 5 against a 4.49 average across the 424 mortgage & home loans businesses listed here.
- Has more Google reviews than 59% of the businesses in this directory.
How we scored this
How We Rank Star rating 94
Review volume 89
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30
Rating breakdown
5
110
4
0
3
0
2
0
1
0
Contact
- Phone
- +1214-402-2647
- Website
- http://www.brookskelly.com/
- Address
- 8150 N Central Expy M2030, Dallas, TX 75206
Last verified 2026-08-23
Opening hours
- Monday
- 09:00-18:00
- Tuesday
- 09:00-18:00
- Wednesday
- 09:00-18:00
- Thursday
- 09:00-18:00
- Friday
- 09:00-18:00
- Saturday
- Closed
- Sunday
- Closed
As listed on Google.
From their website
Services listed
Home value estimatesMortgage lending
Credentials claimed:NMLS ID# 17022, NMLS 208792
As published by the business on its own website; not independently verified.
Common questions
- How fast can we close?
- Reviewers report closings in 21 days and accelerations of 10 days on request. One reviewer closed in under three weeks after moving out of state.
- Are there hidden fees?
- No. Reviewers consistently mention transparent agreements with no hidden costs.
- Do you handle construction loans?
- Yes. A reviewer successfully secured a construction loan, and Brooks's team is noted as handling this specialty loan type.
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