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Cash America Pawn

Updated 2026-08-23 · 5,423 reviewed · 600 listed · Scored from 38 Google reviews · How we rank ›

3.6(38) 58 composite score See reviews on Google ✓ Google-verified Publishes prices moderate
Payday & Cash AdvanceMortgage & Home Loans
Cash America Pawn
Price
moderate
Services
Payday & Cash Advance, Mortgage & Home Loans
Reviews
38

What recent reviews say

Staff quality varies widely: some reviewers praise friendly, helpful associates like Fabian and Sandra, while others report rude and dismissive management. Valuations on jewelry and equipment are a frequent pain point; reviewers describe being offered $10-40 for items worth $200-1500 elsewhere, and several allege items were swapped or damaged without disclosure.

Recent shift: Staff turnover appears significant. Older reviews praise associates like Fabian and Eugene; more recent reviews criticize current management (Gloria/Glenda) and newer staff, suggesting a shift toward less customer-focused operations.

Praised for
  • friendly staff (Fabian, Sandra, Eugene)
  • good value on retail inventory
  • quick transactions when staff engaged
Watch-outs
  • low valuations on pawned items
  • inconsistent service quality across staff
  • alleged item substitution and dishonesty
  • rude managers (Gloria/Glenda cited repeatedly)
  • lack of transparency on warranty/fees
helpful-stafffriendly-staffpoor-communicationhidden-feeslong-wait-times
Best for: casual retail shoppers browsing discounted goods rather than those pawning valuables
Think twice if: hesitant to pawn jewelry or electronics; valuations cited as significantly lower than competitors, and some allege item swaps or missing components

Strengths

  • established multi-state operator
  • some staff praised for friendliness
  • layaway option available

Worth knowing

  • Staff named positively: Fabian, Sandra, Eugene; managers Gloria/Glenda cited as dismissive
  • Jewelry valuations reported at $10-40 for items appraised $200-1500 elsewhere
  • One customer reported hard guitar case swapped for soft case on pickup
  • One reviewer claimed gold chain was tested and damaged without compensation

How it compares

  • Rated 3.6 against a 4.65 average across the 240 payday & cash advance businesses listed here.
  • Has more Google reviews than 46% of the businesses in this directory.

How we scored this

How We Rank
Star rating 31
Review volume 69
Review recency 88
Review sentiment 42
Profile completeness 100
Verification 30

Rating breakdown

5
21
4
5
3
0
2
0
1
12

Contact

Address
5010 Greenville Ave, Dallas, TX 75206
Open in Google Maps

Last verified 2026-08-23

Opening hours

Monday
09:30-18:30
Tuesday
09:30-18:30
Wednesday
09:30-18:30
Thursday
09:30-18:30
Friday
09:30-18:30
Saturday
09:30-18:00
Sunday
Closed

As listed on Google.

From their website

Services listed
Pawn loansRetail salesGold buyingLayaway servicesConsumer lending
Published prices
Layaway
10% down

Credentials claimed:Standard & Poor's MidCap 400 Index component, Russell 2000 Index component

As published by the business on its own website; not independently verified.

Enquire about Cash America Pawn

Your enquiry goes to the South & Central U.S. Loan Storefront Guide team, who will pass it to Cash America Pawn. We only share your details with providers relevant to your request.

Common questions

Do you offer layaway?
Yes. According to their website, layaway requires 10% down.
What are your hours?
The business publishes hours for all 7 days of the week. Check Google or call ahead for specific times.

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Last updated 2026-08-23