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Cash America Pawn

Updated 2026-08-23 · 5,423 reviewed · 600 listed · Scored from 55 Google reviews · How we rank ›

3.3(55) 58 composite score See reviews on Google ✓ Google-verified Publishes prices moderate
Payday & Cash AdvanceMortgage & Home Loans
Cash America Pawn
Price
moderate
Services
Payday & Cash Advance, Mortgage & Home Loans
Reviews
55

What recent reviews say

Long-term customers praise the lending service and deals available, though consistent problems plague retail sales: defective electronics, poor quality checks, and staff who ignore shoppers. Service ranges from genuinely helpful to indifferent, with turnover and management shifts cited as recent causes for decline.

Praised for
  • Helpful and kind staff
  • Long-term customers report good deals
  • Friendly personalities
  • Lending comes through when needed
Watch-outs
  • Defective products sold without proper checking
  • Inconsistent service and staff inattention
  • Poor quality control on electronics
  • Unreliable staff turnover affecting experience
helpful-stafffriendly-staffpoor-communicationlong-wait-times
Best for: Customers needing quick pawn loans; long-term repeat shoppers familiar with store staff.
Think twice if: Buying electronics here; defective items and insufficient pre-sale checks are persistent complaints. Staff availability varies significantly.

Strengths

  • Lending available to customers on short notice
  • Negotiable prices reported by long-term customers
  • Some staff known by regulars for reliability

Worth knowing

  • Staff named Diego and G mentioned as reliable by regulars
  • Customers report 20+ year patronage for lending; retail quality issues common
  • Recent management changes and staff turnover cited as affecting service consistency

What reviews say by service

Payday & Cash Advance
Regulars value quick access to lending when needed; praised as reliable for cash emergencies.
Mortgage & Home Loans
No specific mention in reviews; directory listing not supported by review evidence.

How it compares

  • Rated 3.3 against a 4.65 average across the 240 payday & cash advance businesses listed here.
  • Has more Google reviews than 50% of the businesses in this directory.

How we scored this

How We Rank
Star rating 12
Review volume 76
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
26
4
5
3
2
2
1
1
21

Contact

Address
5016 Lemmon Ave, Dallas, TX 75209
Open in Google Maps

Last verified 2026-08-23

Opening hours

Monday
09:00-19:00
Tuesday
09:00-19:00
Wednesday
09:00-19:00
Thursday
09:00-19:00
Friday
09:00-19:00
Saturday
09:00-18:00
Sunday
11:00-16:00

As listed on Google.

From their website

Services listed
Pawn loansRetail salesGold buyingLayaway servicesConsumer lending
Published prices
Layaway
10% down

Credentials claimed:Standard & Poor's MidCap 400 Index component, Russell 2000 Index component

As published by the business on its own website; not independently verified.

Enquire about Cash America Pawn

Your enquiry goes to the South & Central U.S. Loan Storefront Guide team, who will pass it to Cash America Pawn. We only share your details with providers relevant to your request.

Common questions

Can I negotiate on prices?
Long-term customers report prices are usually negotiable, especially over time.
What happens if I buy something broken?
Return policies exist but complaints suggest inconsistent enforcement; defective electronics are a frequent issue.

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Last updated 2026-08-23