Ratings are deeply divided between enthusiastic five-star praise for individual staff and numerous one-star complaints about racial profiling, long waits, and poor treatment. Reviewers report staff laughing at customers, requiring excessive ID verification, and ignored service despite employees present. Occasional positive experiences hinge on specific staff members like Anna or Amanda; the broader pattern suggests systemic customer service failures and discriminatory behavior.
Recent shift: The most recent one-star review (3 hours ago) reiterates longstanding complaints about rudeness and low-ball offers; no improvement trend evident.
Last verified 2026-08-23
As listed on Google.
Credentials claimed:Standard & Poor's MidCap 400 Index component, Russell 2000 Index component
As published by the business on its own website; not independently verified.
Long-term customers praise the lending service and deals available, though consistent problems plague retail sales: defective electronics, poor quality checks, and staff who ignore shoppers. Service ranges from genuinely helpful to indifferent, with turnover and management shifts cited as recent causes for decline.
Walk in stressed about money, leave with approval and a sense that staff genuinely cared. Donna, Damari, and Daisy appear across dozens of reviews for listening, explaining the fine print without rush, and cutting through the paperwork. Customers mention getting funded quickly and keeping their dignity intact, which counts for something in the lending world. The title loan side works as advertised. Reviewers praise transparency over hidden surprises, fast turnaround, and a process that does not feel like one. Staff keep conversations patient and professional even when customers come in worried or confused. For those needing quick access to cash against a car title, this location has earned genuine loyalty.
All 19 reviews award five stars. Customers consistently praise fast approvals, straightforward online applications, and same-day funding for payday advances and cash needs. Staff answers questions clearly, terms are explained upfront, and money arrives on time without complications.
Last updated 2026-08-23