Staff consistently go out of their way to make the loan process straightforward and painless. Reviewers repeatedly name Melinda, Christina, and Elizabeth as standouts who answered questions thoroughly and handled refinancing with efficiency.
The atmosphere is warm without cutting corners on professionalism. No negative experiences surface in recent reviews, and customers report they recommend the company to friends and plan to return.
As listed on Google.
Credentials claimed:NMLS# 2029924 (Phoenix Financial Holdings, Inc), NMLS# 2031643 (Loan South Finance Corp)
Operating:since 1974
As published by the business on its own website; not independently verified.
Review evidence for Amigo Cash is limited. The business operates in Rosemont, Fort Worth, and claims regulation by the Texas Office of Consumer Credit Commissioner.
Staff like Kaalyn Tucker and Kimberly Montgomery earn repeated praise for friendliness, patience, and clear explanations throughout the loan process. Approval happens quickly, but a handful of recent complaints raise concerns: one customer reported being hung up on by an employee named Ana, and another alleged racial profiling and refusal to review proof of income before denial. The Fort Worth branch handles personal installment loans with same-day turnaround. Most encounters yield five-star ratings and referrals. However, approval inconsistency and occasional unprofessional conduct mean outcomes can vary significantly by staff member and interaction.
Staff at the Berry Street location earn consistent praise for friendliness and making borrowers feel welcome. Approvals happen quickly when the process works, but many applicants report unanswered calls, missed callbacks, and long periods without contact despite approval. A few reviewers also complained of aggressive collection visits to neighbors' homes.
Last updated 2026-08-23