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Rock Mortgage Houston | Rock Mortgage Services LP

Updated 2026-08-23 · 5,423 reviewed · 600 listed · Scored from 214 Google reviews · How we rank ›

4.9(214) 87 composite score See reviews on Google ✓ Google-verified
Mortgage & Home Loans
Rock Mortgage Houston | Rock Mortgage Services LP
Service
Mortgage & Home Loans
Reviews
214

What recent reviews say

Rock Mortgage earns strong trust through named staff who answer emails and calls nights and weekends, with Billy Evans, Christian De Aguinaga, and others regularly praised for securing competitive rates and closing deals in weeks. Most borrowers report stress-free experiences and describe feeling like family, though two recent reviews flag closure delays and one notes a deal declined at closing due to overlooked visa documentation.

Praised for
  • responsive staff
  • knowledgeable loan officers
  • fast closing timelines
  • better rates than competitors
Watch-outs
  • difficulty during closing process
  • lack of attention to detail on visa status
helpful-staffquick-fundingknowledgeable-agentsprofessional-servicefriendly-staff
Best for: First-time homebuyers and repeat purchasers seeking responsive, hands-on loan officers.
Think twice if: Those with complex immigration or visa status should verify documentation requirements upfront; closing delays have occurred.

Strengths

  • named loan officers known for responsiveness
  • competitive rates versus other lenders
  • hands-on closing support
  • 24/7 availability during loan process

Worth knowing

  • Billy Evans frequently praised for rate negotiation and availability
  • Christian De Aguinaga noted for processor speed and attention
  • Orlando Rivera handled title resolution at closing
  • Closing timeline as fast as 13 days reported
  • Float-down rate adjustments available day before closing
  • Two-week funding timelines mentioned

What reviews say by service

Mortgage & Home Loans
Homebuyers praise competitive rates, fast closings, and knowledgeable guidance; two reviewers report closing difficulties and one deal declined at closing

How it compares

  • Rated 4.9 against a 4.49 average across the 424 mortgage & home loans businesses listed here.
  • Has more Google reviews than 64% of the businesses in this directory.

How we scored this

How We Rank
Star rating 91
Review volume 100
Review recency 84
Review sentiment 68
Profile completeness 100
Verification 30

Rating breakdown

5
206
4
0
3
0
2
1
1
7

Contact

Address
14340 Memorial Dr #400, Houston, TX 77079
Open in Google Maps

Last verified 2026-08-23

Opening hours

Monday
08:00-17:00
Tuesday
08:00-17:00
Wednesday
08:00-17:00
Thursday
08:00-17:00
Friday
08:00-17:00
Saturday
Closed
Sunday
Closed

As listed on Google.

From their website

Services listed
First Time Home BuyersFHA LoansVA LoansConventional LoansCash-Out Refinance LoansConstruction LoansJumbo LoansPurchase

Credentials claimed:NMLS #857682

Operating:over 20 years

As published by the business on its own website; not independently verified.

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Common questions

How quickly can Rock Mortgage close a loan?
Closing timelines range from two to 13 days based on recent reviews; one borrower closed in less than 13 days during the holidays.
Are Rock Mortgage loan officers available evenings and weekends?
Yes. Reviewers report staff answering emails and calls nights, weekends, and after-hours throughout the mortgage process.
Does Rock Mortgage offer rate adjustments near closing?
Yes. One reviewer reported a float-down rate adjustment the day before closing.

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Last updated 2026-08-23