Most borrowers report smooth, quick approvals and praise staff by name for making the experience comfortable and painless. A few recent complaints flag concerns about data being shared with third-party lenders without clear upfront warning, and frustration when named staff are hard to reach afterward.
Last verified 2026-08-23
As listed on Google.
As published by the business on its own website; not independently verified.
Past clients praised fast real estate lending and staff like Larissa and Glenn Lee. Recent reviews show unreachable phones and a sharp decline in professionalism, with one 2024 complaint about document mishandling and rude treatment by the same named employee.
Secure Mortgage handles residential loans with a reputation for responsive, patient guidance. Manoj Bhatia and Chris Nguyen lead closings-sometimes in under a month-and reviewers consistently praise competitive rates and clear explanations. One agent's miscommunication and missed updates created stress for buyers and their agent; most other reviews report excellent follow-through and availability. The team serves first-time buyers and experienced investors alike, with knowledge across complex financial scenarios. Strengths include weekend availability, quick pre-approval turnarounds, and rates that beat banks. The one notable complaint hinged on process failures and unclear expectations during a single transaction, highlighting that quality depends on which team member handles your loan.
One five-star review describes a quick, efficient loan approval. Evidence is limited to a single recent review.
Last updated 2026-08-23