Most customers praise Irene Green, Michael Cornwell, Kami Graves, and other loan officers for guiding them through mortgages with quick timelines, clear communication, and genuine care. Staff return calls and emails promptly and make the application process feel effortless.
In-person visits win consistently high marks, though one customer noted phone service fell short. The rare complaints touch minor issues like coin counter accuracy. Multiple reviewers mention being impressed by professionalism and attention to detail throughout the loan journey.
Last verified 2026-08-23
As listed on Google.
Five-star reviewers praise staff helpfulness and flexibility with borrowers. One-star complaints focus on very high interest rates, poor phone service, and slow responses to inquiries.
Staff approve loans for bad credit applicants and deliver quick service. Collections practices become aggressive when payments are missed, and the business does not respond to requests for payment confirmation or dispute resolution.
Review evidence is limited. The business lists mortgage and related financial services (retirement planning, insurance, tax efficiency) and claims to operate across the Southern and Central United States. Their website states investment advisory services are offered through Brookstone Wealth Advisors, LLC.
Last updated 2026-08-23