Oscar Chow, Karen, Tom, and the Stonewood Lending team earn repeated praise for walking first-time buyers and borrowers turned down elsewhere through the mortgage process with patience and clarity. One recent account details serious payment processing errors and unresponsive refund handling, marking a stark contrast to the overwhelming pattern.
Staff members are named consistently in positive reviews for availability, knowledge of VA and conventional loans, and dedication through closing surprises. The experience spans straightforward purchases to complex qualifying challenges, with reviewers noting the team stayed committed until final documents were signed.
Last verified 2026-08-23
As listed on Google.
Credentials claimed:Member FDIC, NMLS ID# 2258
As published by the business on its own website; not independently verified.
Most recent reviewers praise fast closings, patient staff (Paola, Dominick, Nick, Ivan Sanchez named), and clear communication even through personal challenges. Four-year-old complaints allege investor fraud and unresponsiveness. Limited recent negative data; current reviews center on smooth residential and commercial lending.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Most borrowers report getting approved in under an hour through a quick online form, with clear terms shown before signing. Staff like Nina and James stand out for patience and professionalism; reviewers consistently mention transparent pricing, no hidden fees, and the relief of solving financial problems without credit score damage.
Last updated 2026-08-23