Reviewers consistently report speedy, hassle-free service with staff named Nelly and Ruby standing out for patience and expertise. The experience is described as quick and straightforward, with customers leaving in good spirits.
Last verified 2026-08-23
As listed on Google.
Credentials claimed:California Department of Financial Protection and Innovation (DFPI), License Number 10435-99, Delaware State Bank Commissioner (5 Del. C. sec. 2201 et. al.), Netspend Corporation licensed provider of money transfer services (NMLS ID: 932678)
As published by the business on its own website; not independently verified.
Strong approval across 24 reviews (88% five-star). Customers praise staff responsiveness and loan speed at this Houston branch, which serves personal loans and debt consolidation.
Most borrowers walk in and walk out with cash the same day, praising the speed and friendliness of the team. Ms. Stephanie and Ms. Liz stand out for making first-time loan seekers feel at ease through the paperwork. One past customer felt staff responded dismissively when calling ahead about a late payment, with a representative cutting the conversation short and lecturing rather than listening. That review reflects an isolated incident, but highlights that post-loan communication could use refinement.
Reviewers consistently praise staff by name, particularly Briana and Sandra, for making the loan process fast and clear. Across all twenty recent reviews checked, customers report feeling welcomed, well-informed at each step, and satisfied with how staff handled their needs from start to finish. TitleMax offers car title loans, motorcycle title loans, and personal loans. Their Houston Wayside location holds a registered Credit Service Organization license in Texas. Staff prioritize customer care and take time to explain every detail of the application, ensuring clients leave with everything they need.
Last updated 2026-08-23