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Cash America Pawn

Updated 2026-08-23 · 5,423 reviewed · 600 listed · Scored from 32 Google reviews · How we rank ›

3.3(32) 57 composite score See reviews on Google ✓ Google-verified Publishes prices moderate
Payday & Cash AdvanceBad Credit / No Credit CheckMortgage & Home Loans
Cash America Pawn
Price
moderate
Services
Payday & Cash Advance, Bad Credit / No Credit Check, Mortgage & Home Loans
Reviews
32

What recent reviews say

Strong, consistent praise for staff warmth and fast service when things go right; gold sellers and casual shoppers report good experiences. However, a stubborn streak of complaints about staff rudeness, unfair valuations on vintage items, product defects, and lack of warranty communication undercuts reliability. The business excels at repeat transactions but stumbles when items need expertise or problems arise.

Praised for
  • friendly and welcoming staff
  • fair prices on gold and collectibles
  • quick transactions
  • willing to work with customers on payment
Watch-outs
  • staff inconsistency and rudeness
  • poor appraisals on specialty items
  • incomplete or faulty merchandise sold
  • no warranty clarity or follow-up
friendly-staffhelpful-staffprofessional-servicetransparent-fees
Best for: people selling scrap gold or pawning everyday items; repeat customers seeking fast, friendly transactions.
Think twice if: you're selling specialty or vintage items, expect low appraisals; ask about warranties upfront on jewelry or electronics before purchase.

Strengths

  • Gold and collectible buying with quick assessment
  • staff personality and repeat customer loyalty
  • flexible payment terms available
  • fast checkout process

Worth knowing

  • Staff member Chris noted for reliability
  • Staff member Tah praised for speed and friendliness
  • Transactions typically 15 minutes or less
  • Flexible payment extensions offered on pawned items
  • Gold buying and scrap gold sales are core strengths

What reviews say by service

Personal Loans
Pawn loans approved quickly with friendly staff, but terms and renewal policies not detailed in reviews.
Bad Credit / No Credit Check
No credit check mentioned in reviews; pawn model sidesteps traditional credit requirements.

How it compares

  • Rated 3.3 against a 4.65 average across the 240 payday & cash advance businesses listed here.
  • Has more Google reviews than 44% of the businesses in this directory.

How we scored this

How We Rank
Star rating 23
Review volume 66
Review recency 91
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
15
4
3
3
2
2
1
1
11

Contact

Address
6509 Northwest Hwy, Dallas, TX 75231
Open in Google Maps

Last verified 2026-08-23

Opening hours

Monday
09:30-18:30
Tuesday
09:30-18:30
Wednesday
09:30-18:30
Thursday
09:30-18:30
Friday
09:30-18:30
Saturday
09:30-18:00
Sunday
Closed

As listed on Google.

From their website

Services listed
Pawn loansRetail salesGold buyingLayaway servicesConsumer lending
Published prices
Layaway
10% down

Credentials claimed:Standard & Poor's MidCap 400 Index component, Russell 2000 Index component

As published by the business on its own website; not independently verified.

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Common questions

How long does a typical transaction take?
About 15 minutes from entry to exit, according to a recent customer.
Do you offer warranties on jewelry or electronics?
Warranties are available but are not offered automatically; ask staff about warranty options and get terms in writing at purchase.
Will you buy my scrap gold or old jewelry?
Yes, they actively buy scrap gold and old pieces, with customers reporting fair prices and quick service.

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Last updated 2026-08-23