Reviewers consistently praise staff like Arely Murillo and Katherine for swift, friendly loan processing and clear explanations. Recurring complaints focus on difficult phone access and uncomfortable office conditions, not the lending process itself.
Last verified 2026-08-23
As listed on Google.
Credentials claimed:Regulated by the Texas Office of Consumer Credit Commissioner (OCCC)
As published by the business on its own website; not independently verified.
All eight reviewers rated the lender four or five stars. They consistently praise quick approval, no-hassle processing, and willingness to work with people rejected by banks due to poor credit. One borrower noted direct lender access meant better communication than broker-based loans.
Staff consistently move customers through loan approval and funding without delay, and they explain terms clearly. Reviewers name Quitha, Bernice, Kaylee, and Sam as standouts for taking time with questions and treating people with respect.
Reviewers consistently leave having been served quickly and courteously, with transactions completed in minutes. Staff members Tisa and Deundra stand out for greeting customers warmly, handling paperwork thoroughly, and making the process painless despite payday loan stigma. ACE serves check cashing, payday loans up to $2,000, installment loans to $3,500, and money transfers domestically and abroad. Their Cedar Crest location operates seven days and allows requests for specific staff, a rarity in this category.
Last updated 2026-08-23