- Can I get a loan extension if I need more time?
- One reviewer was denied a 3-day extension, though someone via WhatsApp approved it. The office apparently did not receive the information, leading to collection calls. Get any extension approval directly in writing from the office.
- What staff should I ask for?
- Reviewers consistently mention Ruth, Maria Gimenez, Maria Bendicionez, Ange Lobo, and Michel Yajaure as patient, knowledgeable, and professional. Requesting one of them may ensure a smoother experience.
- Will there be hidden fees?
- One reviewer was surprised to be charged more than half their approved loan amount for title transfer after the fact. Ask for and receive a complete breakdown of all fees, interest, and charges before you sign anything.