Reviewers describe a pattern of predatory lending and administrative chaos. Borrowers report being charged extreme interest rates (28% on good credit), having loans mysteriously cancelled weeks after approval, and facing unexpected IRS garnishments and fraudulent debt reports years after cars were paid off or resold. Customer service is inconsistent: some reach supervisors who help, but many spend hours on hold or get transferred in circles over issues the company later claims it cannot find in their system.
Last verified 2026-08-23
As listed on Google.
Staff like Dublin Lemons, Jessica Gray, and Natalie Fierros earn repeated praise for explaining loan terms clearly and working with customers on rates and approval. One reviewer flagged concerns about credit inquiries and promotional tactics that felt deceptive, though this is outweighed by the strong majority of five-star experiences.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Some customers praise service and savings rates, especially those who have banked there long-term. Others report slow check deposits, unresponsive follow-up on applications, and declining yields on savings products.
Last updated 2026-08-23