South & Central U.S. Loan Storefront Guide
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ACE Cash Express

Updated 2026-08-23 · 5,423 reviewed · 600 listed · Scored from 433 Google reviews · How we rank ›

4.9(433) 92 composite score See reviews on Google ✓ Google-verified
Mortgage & Home LoansPayday & Cash AdvanceSame-Day / Fast Approval
Services
Mortgage & Home Loans, Payday & Cash Advance, Same-Day / Fast Approval
Reviews
433

What recent reviews say

Staff consistently greet customers with patience and warmth, walking them through loan and check-cashing options without pushing them out the door. Named employees like Neyda, Jackie, David, and Erick earn repeated praise for making complex transactions feel manageable and treating customers as a priority.

ACE handles payday loans, installment loans, title loans, check cashing, money transfers, and tax prep across 700+ U.S. locations. The Northeast Houston branch operates seven days a week and maintains a 4.9 average rating from 433 reviews, with 96 percent five-star ratings.

Praised for
  • friendly and welcoming staff
  • patient explanations of loan terms
  • fast service with no wait
  • knowledgeable and professional handling
helpful-stafffriendly-staffquick-fundingprofessional-serviceknowledgeable-agents
Best for: People needing quick cash or check-cashing with step-by-step guidance on loan terms.

Strengths

  • Staff explain loan terms clearly and patiently
  • fast processing with minimal wait
  • named employees consistently praised for customer focus

Worth knowing

  • Neyda, Jackie, David, and Erick named across multiple reviews for excellent service
  • Check-cashing described as quick and hassle-free
  • Staff walk customers through loan applications step-by-step
  • Fast service with no reported wait times

What reviews say by service

Payday & Cash Advance
Customers praise clear explanations of payday and installment loan terms; fast approval and friendly handling mentioned repeatedly.
Personal Loans
Staff described as walking applicants through personal loan applications with kindness and making customers feel like a priority.
Same-Day / Fast Approval
Multiple reviews note fast service with no wait times and quick loan processing.

How it compares

  • Rated 4.9 against a 4.65 average across the 240 payday & cash advance businesses listed here.
  • Has more Google reviews than 75% of the businesses in this directory.

How we scored this

How We Rank
Star rating 92
Review volume 100
Review recency 100
Review sentiment 80
Profile completeness 100
Verification 30

Rating breakdown

5
415
4
7
3
2
2
2
1
7

Contact

Address
13315 East Fwy, Houston, TX 77015
Open in Google Maps

Last verified 2026-08-23

Opening hours

Monday
09:00-19:00
Tuesday
09:00-19:00
Wednesday
09:00-19:00
Thursday
09:00-19:00
Friday
09:00-20:00
Saturday
09:00-18:00
Sunday
Closed

As listed on Google.

From their website

Services listed
Payday LoansInstallment LoansTitle LoansCheck CashingBill PaymentMoney TransfersMoney OrdersATM

Credentials claimed:Member of INFiN (national trade association), Licensed by California Department of Financial Protection and Innovation (Financial Code Section 23005(a)), Licensed by Virginia State Corporation Commission (PL-115), Netspend Network provider (NMLS ID: 932678)

As published by the business on its own website; not independently verified.

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Common questions

Do you offer same-day approval?
Yes. Multiple customers report fast service with no wait, and the business is listed in the Fast Approval category. However, approval terms vary by loan type and creditworthiness.
Are staff able to explain loan terms clearly?
Yes. Reviewers consistently praise staff like Neyda and Jackie for walking customers through applications step-by-step and explaining terms multiple times to ensure understanding.
What services does the Houston location offer?
Payday loans, installment loans, title loans, check cashing, bill payment, money transfers, money orders, tax prep, ATM access, and prepaid debit cards.

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Last updated 2026-08-23