South & Central U.S. Loan Storefront Guide
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ACE Cash Express

Updated 2026-08-23 · 5,423 reviewed · 600 listed · Scored from 388 Google reviews · How we rank ›

4.8(388) 86 composite score See reviews on Google ✓ Google-verified Publishes prices
Payday & Cash Advance
ACE Cash Express
Service
Payday & Cash Advance
Reviews
388

What recent reviews say

Staff named Jakaila, Sharmeya, and Tish earn repeated praise for friendly greetings and fast service even when the branch is busy. One reviewer reported a lengthy wait, rude staff, and a manager who failed to help resolve an issue.

Praised for
  • staff personality and approachability
  • quick service despite crowds
  • friendly greeting and attitude
  • smooth transactions
Watch-outs
  • long wait times
  • unprofessional and rude staff
  • poor management response
friendly-staffquick-fundinglong-wait-timesprofessional-service
Best for: Borrowers who value friendly, personalized service and quick turnaround.
Think twice if: Patience needed on busy days; one report of poor handling if issues arise.

Strengths

  • Named staff build loyal customer base
  • Fast service in high-traffic location
  • Multiple loan and cash services in one stop

Worth knowing

  • Staff Jakaila, Sharmeya, and Tish specifically praised for customer interaction
  • High foot traffic noted; waits reported
  • One incident: 1.5-hour wait, rude staff, manager unresponsive

What reviews say by service

Payday & Cash Advance
Staff speed and friendliness praised; one complaint of long delays

How it compares

  • Rated 4.8 against a 4.65 average across the 240 payday & cash advance businesses listed here.
  • Has more Google reviews than 73% of the businesses in this directory.

How we scored this

How We Rank
Star rating 86
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
358
4
9
3
3
2
1
1
17

Contact

Address
4502 Griggs Rd A, Houston, TX 77021
Open in Google Maps

Last verified 2026-08-23

Opening hours

Monday
09:00-19:00
Tuesday
09:00-19:00
Wednesday
09:00-19:00
Thursday
09:00-19:00
Friday
09:00-19:00
Saturday
09:00-18:00
Sunday
Closed

As listed on Google.

From their website

Services listed
Payday LoansInstallment LoansTitle LoansCheck CashingBill PaymentMoney TransfersMoney OrdersATM Services
Published prices
Payday Loan
$100 - $2,000 (online)
Installment Loan
$100 - $3,500 (online and in-store)
Title Loan
$100 - $5,000 (in-store)

Credentials claimed:Member FDIC

As published by the business on its own website; not independently verified.

Enquire about ACE Cash Express

Your enquiry goes to the South & Central U.S. Loan Storefront Guide team, who will pass it to ACE Cash Express. We only share your details with providers relevant to your request.

Common questions

What's the loan range at this ACE location?
Payday loans up to $2,000 online, installment loans up to $3,500, and title loans up to $5,000 in-store.
Does this location serve areas beyond South Side Houston?
Their website lists service areas in Houston and The Heights, Texas.

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Staff here build real relationships with regulars, taking time to teach financial basics and solve problems without rushing. Named team members-Annalisha, Sylvia, Brandon, Unreka, and Dida-consistently earn praise for patience, focus, and warmth that turns routine money tasks into a welcoming experience.

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Two recent reviewers found the loan process acceptable. Matthew, a staff member, walked one customer through the application.

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Last updated 2026-08-23