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ACE Cash Express

Updated 2026-08-23 · 5,423 reviewed · 600 listed · Scored from 434 Google reviews · How we rank ›

4.8(434) 87 composite score See reviews on Google ✓ Google-verified Publishes prices
Payday & Cash Advance
ACE Cash Express
Service
Payday & Cash Advance
Reviews
434

What recent reviews say

Most customers praise the Westside Houston location for fast service and staff who remember them by name, handle personal struggles with patience, and explain options clearly. Johanna, Josie B, Maria, Jennifer, and Erika stand out repeatedly for making clients feel supported; one manager incident involved refusal of service and poor communication, but represents a sharp outlier against overwhelming five-star visits.

Praised for
  • staff warmth and personal attention
  • quick processing
  • patient problem-solving
  • money services variety
Watch-outs
  • one manager rude and dismissive
  • poor account lookup
helpful-stafffriendly-staffquick-fundingprofessional-service
Best for: People needing fast bill payment or payday loans with personal, attentive service.
Think twice if: One reported manager refusal of service; if in conflict, escalate or try another Houston location.

Strengths

  • staff builds repeat relationships
  • handles problem resolution without pressure
  • same-day money services
  • FDIC-backed banking services

Worth knowing

  • Staff members Josie B, Johanna, Maria, Jennifer, Erika, Tish, Juanita, and Miriam praised by name for personal follow-up and patience
  • Bill payment, money transfers, and check cashing are frequent use cases praised for speed
  • One manager with short bob haircut refused service over account lookup dispute in a recent incident

What reviews say by service

Payday & Cash Advance
Fast approval and personal guidance praised; transparent about terms on enrollment
Same-Day / Fast Approval
Customers report quick processing for money services and payday access

How it compares

  • Rated 4.8 against a 4.65 average across the 240 payday & cash advance businesses listed here.
  • Has more Google reviews than 75% of the businesses in this directory.

How we scored this

How We Rank
Star rating 86
Review volume 100
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30

Rating breakdown

5
407
4
7
3
1
2
3
1
16

Contact

Address
9535 Westheimer Rd, Houston, TX 77063
Open in Google Maps

Last verified 2026-08-23

Opening hours

Monday
09:00-19:00
Tuesday
09:00-19:00
Wednesday
09:00-19:00
Thursday
09:00-19:00
Friday
09:00-20:00
Saturday
09:00-18:00
Sunday
Closed

As listed on Google.

From their website

Services listed
Payday loansInstallment loansTitle loansCheck cashingBill paymentMoney transfersMoney ordersATM services
Published prices
Payday loan
$100 - $2,000 (online)
Installment loan
$100 - $3,500 (online and in-store)
Title loan
$100 - $5,000 (in-store)

Credentials claimed:Member FDIC (banking services provided by Pathward, N.A.)

As published by the business on its own website; not independently verified.

Enquire about ACE Cash Express

Your enquiry goes to the South & Central U.S. Loan Storefront Guide team, who will pass it to ACE Cash Express. We only share your details with providers relevant to your request.

Common questions

How fast can I get cash?
Payday loans process online same-day up to $2,000; installment loans up to $3,500 online or in-store. Bill payment and money transfers process immediately.
What documents do I need to start?
New customers report detailed explanation of requirements at enrollment; bring ID and proof of income typical for payday loans.
Are my banking services FDIC protected?
Yes, ACE's banking services (Porte mobile banking and Flare Account) are FDIC member through Pathward, N.A.

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Last updated 2026-08-23