South & Central U.S. Loan Storefront Guide
Menu

ACE Cash Express

Updated 2026-08-23 · 5,423 reviewed · 600 listed · Scored from 635 Google reviews · How we rank ›

4.9(635) 89 composite score See reviews on Google ✓ Google-verified Publishes prices
Payday & Cash AdvanceMortgage & Home Loans
ACE Cash Express
Services
Payday & Cash Advance, Mortgage & Home Loans
Reviews
635

What recent reviews say

Most visits run smooth and quick, with staff like Cristal, Alice, Joana, and Erika earning repeated praise for respect and care. A handful of recent complaints center on rude phone manners and dismissive treatment from one employee during bill payment, suggesting inconsistency in service training or staffing.

Praised for
  • fast, efficient service
  • staff goes above and beyond
  • respectful and friendly atmosphere
  • specific staff members praised repeatedly
Watch-outs
  • poor phone etiquette from one staff member
  • unprofessional behavior during bill payment
friendly-staffquick-fundinghelpful-staffprofessional-serviceknowledgeable-agents
Best for: people needing fast check cashing, bill payment, or loan help on tight schedules
Think twice if: recent complaints about phone rudeness and one staff member's dismissiveness may signal training gaps

Strengths

  • quick check cashing and payments
  • named staff who know customers
  • loan help from experienced team
  • multiple financial services under one roof

Worth knowing

  • Staff members Cristal, Alice, Joana, and Erika named multiple times for loan help and check cashing
  • MoneyGram transfers offered
  • Check cashing discounts mentioned
  • Busy store with fast-moving lines noted

What reviews say by service

Payday & Cash Advance
Fast processing praised; loan staff like Cristal and Joana handle applications with care
Personal Loans
Reviewers credit staff for clear loan explanations and quick approval
Same-Day / Fast Approval
Check cashing and bill payment done quickly even during busy times

How it compares

  • Rated 4.9 against a 4.65 average across the 240 payday & cash advance businesses listed here.
  • Has more Google reviews than 81% of the businesses in this directory.

How we scored this

How We Rank
Star rating 92
Review volume 100
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30

Rating breakdown

5
615
4
6
3
2
2
3
1
9

Contact

Address
9819 Bissonnet St V, Houston, TX 77036

Last verified 2026-08-23

Opening hours

Monday
09:00-19:00
Tuesday
09:00-19:00
Wednesday
09:00-19:00
Thursday
09:00-19:00
Friday
09:00-20:00
Saturday
09:00-18:00
Sunday
Closed

As listed on Google.

From their website

Services listed
Payday loansInstallment loansTitle loansCheck cashingBill paymentMoney transfers (MoneyGram)Money orders (MoneyGram)ATM services
Published prices
Payday loan
$100 - $2,000 (online)
Installment loan
$100 - $3,500 (online and in-store)
Title loan
$100 - $5,000 (in-store)

Credentials claimed:Member FDIC (banking services provided by Pathward, National Association)

As published by the business on its own website; not independently verified.

Enquire about ACE Cash Express

Your enquiry goes to the South & Central U.S. Loan Storefront Guide team, who will pass it to ACE Cash Express. We only share your details with providers relevant to your request.

Common questions

How long does check cashing take?
Lines move fast even when busy; reviewers report in-and-out service without feeling rushed.
What payday and installment loan amounts are available?
Online payday loans from $100-$2,000; installment loans $100-$3,500 online or in-store; title loans $100-$5,000 in-store.
What other services do you offer besides loans?
MoneyGram money transfers, bill payment, check cashing, ATM access, and debit card PIN resets.

Similar loan agencies nearby

Dynamic Mortgage Co
70 low data

Dynamic Mortgage Co

5.0(9)

All nine reviews award five stars. Anthony and the team handle the process smoothly, keep clients informed, and secure strong rates even in tough markets. Repeat customers return.

Mortgage & Home Loans
TP
58 low data

Titan Payday Loans

4.4(75)✓ Google-verifiedPublishes prices

Staff like Ana and Deanna earn strong praise for warmth and patience, and some long-term customers rely on the service. However, the core complaint is severe: borrowers report taking out small loans ($236-$500) and repaying $800-$2000+, caught in debt cycles with aggressive automatic withdrawals and limited repayment flexibility.

Mortgage & Home LoansPersonal LoansPayday & Cash Advance
Oportun
84 low data

Oportun

4.9(746)✓ Google-verifiedPublishes prices

Oportun's Houston branch earns strong approval for personal lending, with customers consistently highlighting staff warmth and quick turnaround. However, staffing bottlenecks and interest rate concerns surface in a small slice of reviews. Limited mortgage-specific feedback in the data.

Mortgage & Home Loans

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-08-23